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Voice AI Goes Mainstream in 2025

Human-like voice agents are moving from pilot to production. In Deepgram’s 2025 State of Voice AI Report, created with Opus Research, we surveyed 400 senior leaders across North America - many from $100M+ enterprises - to map what’s real and what’s next.

The data is clear:

  • 97% already use voice technology; 84% plan to increase budgets this year.

  • 80% still rely on traditional voice agents.

  • Only 21% are very satisfied.

  • Customer service tops the list of near-term wins, from task automation to order taking.

See where you stand against your peers, learn what separates leaders from laggards, and get practical guidance for deploying human-like agents in 2025.

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